Warranty Information

If you have purchased our product at Big-W or JayCar, please refer to the warranty information provided [click here].

If you have purchased our product from another retailer, please refer to the warranty information provided  [click here].

If you experience any faults or defects with this product, we request that you contact our Authorised Service Centre in the first instance by calling or emailing:
 

☎️ 1300 366 155 (Australia)

☎️  0800 111 727 (New Zealand)
** Mon - Fri 9:00am-5:00pm (Australian EST)

ADDRESS: 12 / 20 St Albans Road, Kingsgrove, NSW 2208
EMAIL:  support@aiwa.com.au

◦ Outside of these business hours, please leave a message and you will be contacted the following business day.

◦ If you are given a Customer Reference number by the Service Centre representative, please record the number below: 

Thank you for choosing our product